Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Mr. Handyman Complaint - Terrible customer service
Mr. Handyman Complaint

Mr. Handyman Complaint


Terrible customer service

I had an appointment scheduled for 8:30am on 1/5/2012 for Mr Handyman estimate. Appointment was scheduled by "Carol". At 9:00am the day of the appointment, "Carol" called and spoke to my wife to cancel the appointment because "the appointment prior to ours was cancelled and thus no technican was in the area". I was very confused by this response and called and spoke with "Carol". When I questioned why my appointment was dependant on another appointment, her attitude was one of condescension and rudeness. She expressed no regret for the cancellation and quite frankly didnt care about my dissatisfaction. I then asked to speak to her supervisor, she claimed there was none. I then asked if she represented her company. She said yes. I then asked if she felt this type of customer service was satisfactory. She then began to talk down to me and claimed I had a poor attitude. At that point, I cancelled the rescheduled appointment and stated I would never do business with them again, and I filed a complaint with their headquarters.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Mr. Handyman
SUBMIT a ticket
for Mr. Handyman
WATCH videos
for Mr. Handyman
More Mr. Handyman Reviews and Complaints MORE reviews and complaints
for Mr. Handyman


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Mr. Handyman reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team