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Mr. Handyman Complaint - Inexperience technician - Horrible job
Mr. Handyman Complaint

Mr. Handyman Complaint


Inexperience technician - Horrible job

I hired Mr. Handyman (Mr Handyman serving Winter Park, Oviedo, Maitland, Orlando, Florida) to remove the carpet from 3 rooms and install tiles. Plus, installing a fence and cleaning and repairing the gutters. The company sent me a technician that lacked of experience and knowledge. He did not do what was expected to do, he installed the tiles in a crocked way, no straight lines and not level, plus he used material that I did not provide to him after braking one of the marble threshold that I bought. Many tiles ended without grout.
The time scheduled was not respected, the installation was horrific. Even I had to clean and etch the floor by myself to remove the cloudiness.

The company did not supervise the technician and on top of that did not take any responsibility for the poor and defective job.... Many questionable actions.
The owner of the company blame on me the horrific job because I bought tiles 16x16 (that match the tile size existing on the rest of the house) instead of buying 12x12 to make more easy the technician's job (?). The technician took 10 days to install 531 sq ft., exceeding the time frame estimated.
I did not discuss any of Mr. Handyman's conditions, I accepted and I paid on time. The job was horrific. Now I have to fix this horrible job, installing new floor. It's such a bad job that need to be totally replace.I paid for the material, the labor, plus I had to stay in a hotel and rent a car for the exceeding time in doing the horrible job. But Mr. Handyman insists this is my fault because I bought the tiles (16x16) at HomeDepot. Unbelievable.
Of course, after I saw this job I canceled the fence installation, I could not risk more disasters in my property.
Mr. Handyman job devalued my property.

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