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Mr. Handyman Complaint - Consumer
Mr. Handyman Complaint

Mr. Handyman Complaint



I used Mr. Handyman services on 04/16/10 in Central MD. and was charged $350.00 to fix a shutter and install a kitchen faucet that the technician broke. I personally would never use their poor overcharged services again and would advise any consumer to go elsewhere. The technician told me that when I got the replacement faucet that he broke they would return and re-install at no charge. When I called them I was told a different story and was told I would be charged the full hourly rate for the technician to return to re-install my faucet that he broke.

What a joke and consumers don't do business with Mr. Handyman because you will be ripped off.

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robcarp77 says: (9 years ago)
The statements in Jake603's post are just not true. The faucet was a hand me down from his sister and already had issues before we attempted to install it. We were prepared to come back, at no charge, to install another faucet until it was learned that Jake603 solicited the technician to do work on the side for less money. At that point we refused to do any additional work for Jake603 as that was a breach of the work agreement he signed.

robcarp77 says: (9 years ago)
With all due respect to the poster's comments this review is untrue. The faucet to be installed was a used faucet given to the customer by his sister. We did not break the faucet. We were going to install a new one for free until we were informed by our technician that the customer attempted to solicit the technician to come do the entire job for half price on the side. At that time we refused to do any additional work as this was a breach of the work agreement.

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