Mr. Handyman Reviews and Complaints

WELCOME TO MEASUREDUP
We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business



Mr. Handyman Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • Mr. Handyman, Huntsville, Al.



    I hired Mr. Handyman in Huntsville, Al. to repair a hole in the ceiling, replace a door and a window. They charged me around $2500 to repair the ceiling and paint it. That has been over four months ago and was just here today to repair their painting work for the third time. The door I had replaced and painted, they charged me more than quoted because the owner, Jeff Stillwell, said it required more than two coats of paint on it. He told me at the time he presented me the final invoice, never said anything to me while doing the work that there would be an extra charge if it took more than... More...
    (Home Improvement)
    Shawng's Picture   Shawng    0 Comments   Comments
  • Samsing Refrigerator not working



    AVOID!!! My technician, John, was very nice but the service ended there. I had called them to fix my Samsung Refrigerator. Here's a rundown of the service: 1) John arrived at 9:30 but spent the first 15 minutes on the phone with his boss, per John - this will be important in a minute 2) John asked me what I thought was wrong - and I told him based on the research I had done - he needed to check the coils, fan behind the inside panel 3) He took off the back panel - it was clean. Which I already assumed. It's only 2-3 year old. 4) He attempted to take off the inside panel but... More...
    (Repair Services)
    GChums's Picture   GChums    0 Comments   Comments
  • Bad News



    This company replaced my shower and did a horrible job. The grout is coming off the tile, the tile is separating from the wall, and they never caulked the areas that needed to be caulked and now I have water that has been seeping behind my shower walls and when I called to let them know about this they basically told me that it was my word against theirs. Bad company. Consumers BEWARE!! They are crooked. More...
    (Home Improvement)
    fedup0220's Picture   fedup0220    0 Comments   Comments
  • Mr. Handyman Simsbury Ct



    Hired Mr. Handyman to do some minor repairs and complete a punch list left for an earlier remodel. They were quick to come but didn't provide any kind of estimate even though we provided a comprehensive list of things we wanted done. As my son lives out of town and is getting ready to put the house on the market he didn't have time to look around for competing estimates (I'll never make that mistake again). The whole job to a full week, which seemed like a lot of time to replace a few electric face plates, install a new fan, hang 4 closet doors, replace a small amount of trim... More...
    (Repair Services)
    wgilbert22's Picture   wgilbert22    3 Comments   Comments
  • King's Plumbing and Home Repair at Fernandina Beach, FL



    Dishonest company, cannot be trusted. We hired King's Plumbing and Home Repair (phone# 904-491-6200) for a handyman job. King and his assistant gave us a bid. We trusted them in their words. But when they finished the job, they added over a hundred extra dollar to the agreed amount. It totally surprised us. When we asked them about it, they denied their bid and said they did extra works. If there were any extra, they should have asked us and told us the extra amount before they did it. But they never said anything about extra charges. They simply handed us a bill and surprised us with... More...
    (Home Improvement)
    Bulldog1's Picture   Bulldog1    0 Comments   Comments
  • Window frame came apart



    Not worth my money! Window frame came apart - it took Chad 5 minutes to run two screw through it. He did not have glazing - how do you not have glazing if you know you are coming to repair a window?! Since I was paying by the hour, I had him repair a latch on the garden gate. He screwed in a 6' piece of wood - shabby shabby shabby! And he charged me $20! for materials! 4 screws and a piece of throw away wood cost $20!! When I scheduled this appointment, dispatch did not tell me anything about materials being extra - for $146/hour, 4 screws should've been included. All in... More...
    (Home Improvement)
    ratatusk's Picture   ratatusk    1 Comments   Comments
  • bathroom renovation



    This review has been resolved or replied to by this company. I purchased all materials, Mr.Handyman quoted and guarantee a professional result. The tiling on the floor is so bad it has to be totally ripped up. grout and silicone all over the floors and wall tiles. there was an entire tile missing from under the vanity, on top of the missing tile, he had swept garbage and left it. The tiles against the wall are uneven with gaps of 1 -2 inches between. He broke a tile, just left it, later to say we broke the tile. The owner Brian Dunn refuses to even come in and look at it, stating he's afraid of a 'hostile environment'. Well who... More...
    (Home Improvement)
    phoenix924's Picture   phoenix924    1 Comments   Comments
  • D & N Home Improvements



    Noel Moseley will represent himself as a managing member of D & N home Improvements even though D & N Home Improvements LLC is no longer in business (according to the BBB and the State of Florida). I hired him to build a deck in my back yard. The overall construction of the deck was good. However, he used interior screws on over half of the deck. This wasn%u2019t noticeable until after it rained one week later and the screws began to rust. He admitted the mistake and said he would correct it. However, he never showed up and stopped responding to my calls. I ended up replacing the... More...
    (Home Improvement)
    RCLogic's Picture   RCLogic    0 Comments   Comments
  • KENTCO



    Hired to remove old sheet rock in over the garage room, after foam was sprayed in contractor was required to come back and install sheet rock, apply knockdown, prime and paint. Member was paid $700.00 as half payment, but never came back even after I took two days off to be at home so he could access the work site. Member was sued in small claims court in Cook Co., GA - Case 312-289CS. He lost and has to pay restitution to client. I have since discovered he has defrauded many seniors out of thousands of dollars. Do not do business with Jamie W. Kent of Adel, Cook Co., GA. More...
    (Home Improvement)
    chiefd67's Picture   chiefd67    0 Comments   Comments
  • easiest job screwed up



    Mr. Handyman, the idea of this place sounds great but turned out to be such a hassle. My wife and myself plan on renovating our whole condo here shorty so we called Mr. Handyman out for an easy job I could have done myself, but wanted to see their work plus I didn’t want to buy the tools. Turns out they showed up late, but ready to fix my wooden entry gate. Now they charge you to come out, the materials, and then by hour. Now to replace; 4 wooden planks, 15 screws, 2 bolts, 4 washers, and 2 hinges I was charged about $350.00. This was not quite what I was quoted on the phone, I feel... More...
    (Home Improvement)
    warfeather's Picture   warfeather    1 Comments   Comments
  • Terrible customer service



    I had an appointment scheduled for 8:30am on 1/5/2012 for Mr Handyman estimate. Appointment was scheduled by "Carol". At 9:00am the day of the appointment, "Carol" called and spoke to my wife to cancel the appointment because "the appointment prior to ours was cancelled and thus no technican was in the area". I was very confused by this response and called and spoke with "Carol". When I questioned why my appointment was dependant on another appointment, her attitude was one of condescension and rudeness. She expressed no regret for the... More...
    (Home Improvement)
    ibbey's Picture   ibbey    0 Comments   Comments
  • HORRIBLE!!



    I utilized Mr. Handyman in New Castle County, Delaware to perform small repairs on my rental property. They performed the job and my tenant informed me of a mistake that was made. After 2 months of phone calls from the local franchise and corporate headquarters, the problem is still not repaired. I get the run around (we'll be there next week). This is unacceptable and ridiculous. I would NEVER use them again. The owner's name is Keith. If you call that one, RUN!! More...
    (Repair Services)
    lisaoneil's Picture   lisaoneil    0 Comments   Comments
  • Good Work



    I had several repairs I had been putting off because I thought they would be too difficult or expensive to make. Mr. Handyman came with all the right tools and knew how to repair a broken door jamb, swollen sliding glass door and an odd window break in my basement. He also cleaned my gutters and installed a leaf barrier so that hopefully I won't have to climb a ladder again to do it myself. He was prompt and worked diligently and I was pleased with the final bill. More...
    (Repair Services)
    mjb24's Picture   mjb24    0 Comments   Comments
  • price/quick paint job



    I called then for a quick touch up paint job in my living, hall and one bedroom basement and they ended up saying it would cost close to 2000 + he spent one full day there and then they said he wasnt finish the job so it would cost me even more money. I refused to pay that and called the better business bureau and settled on 780. Never will I use them again. The painter had my fridge sitting outside the house and I never even said paint the kitchen. Idiots no wonder it took him so long because he was moving thing he wasn't suppose to. He also got paint on the carpet and window... More...
    (Home Improvement)
    urselah's Picture   urselah    2 Comments   Comments
  • Big Mistake



    I used Mr. Handyman for a first time equipment maintenance job. They did not deliver service as expected and the price was outrageous. The office personnel were extremely rude and difficult to work with. I guess they feel once they've lured you in you may as well be a dead fish to them because the disrespect from the owner Patty Pierce and her subordinate office personnel was a clear indication they are not interested in fairness, satisfaction, or retaining customers. More...
    (Repair Services)
    SorrySucker's Picture   SorrySucker    0 Comments   Comments
  • Mr. Handyman Not



    Called them to fix a leak in my toilet. The guy on the phone stated that it sounded like a washer had worn out from where it was leaking. He said that would be a fairly easy job. So the repair guy comes out the first time. When asked what he thought was wrong, he named a couple of different things, and this was after he looked at it. Eventually, tells me the problems fixed but doesn't really answer my question about what was originally wrong. At that point I was just glad it was fixed. An hour after he leaves, toilet is leaking again. I call them back and find that the guy... More...
    (Repair Services)
    horner007's Picture   horner007    2 Comments   Comments
  • THEY SUCK



    I used to work at a Mr Handyman for about a week. I was a customer service sales agent who took the phone calls. I found the rates and service a complete rip off and the product was not an easy sale, other than to the vulnerable and those who just had no other option. Today I called to get the address of the location and the dates of my employment. I called the office number and reached a girl in an entirely different city who couldn't verify her ass from a hole in the ground. She did not know the physical address of the location nor could she do anything but email someone there.... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    toddmpire's Picture   toddmpire    2 Comments   Comments
  • Rick in Rochester= Bait & Switch



    We had a terrible experience with Rick the Handyman in the Rocheter, NY area. We got his name from the newspaper and called him over for a quote. The quotes were fair but once he started the work, he'd stop and say that he needed more money to complete it. He started to grout our tile, then stopped and asked for more $. He got halfway through installing a bathroom faucet and demanded more money. When I refused unless he provided a better explanation, he said "fine, I'm done" and walked out. We were left with a half-installed faucet. He pulled a straight up bait &... More...
    (Home Improvement)
    rochester99's Picture   rochester99    0 Comments   Comments
  • SLOPPY! TOOK FOREVER!



    Calvin came to my home, as a handyman, to replace an existing lighting fixture, change out a faucet and hang a ceiling fan. After 2 and a 1/2 hours he still hadn't even gotten to the ceiling fan... he installed the faucet, however now my hot water didn't work at all and he installed and OBVIOUSLY damaged (don't know if he damaged the lighting fixture) lighting fixture. He didn't leave behind the boxes or the old lines (he left to go to Lowes for 1/2 an hour to buy new lines for the plumbing). You would think that knowing he was installing a faucet he would bring new... More...
    (Repair Services)
    lrubery's Picture   lrubery    1 Comments   Comments
  • wow...



    Well I suspect every company has it's issues as some here have sure noted from variou parts of the country. I would like to speak on the other side of these complaints. I have hired Mr. Handyman of Central MetroWest a dozen times over the last several years. I have always been completely happy with the service, the followup, the appointments, the technicians and cannot say enough good things about them. Their prices seemed high to me initially, but when the job is done, they seem to always be lower than I was quoted for the job by others. The technicians are always prepared, except... More...
    (Home Improvement)
    veryhappy's Picture   veryhappy    1 Comments   Comments
  • Mr H is a rip off



    I hired Mr Handyman to install a new range top and the technician showed up late, had no idea what he was doing and took 6 hours to do a job that a competent person could have done in about 2 hours. I felt sorry for the guy who is just trying to make a living but he had limited experience, told me that Mr H provided no training at all except for how to "up Sell" and billed his time at over $100 per hour (really-no lie). Apparently this is another quizos type franchise that will probably go away - but beware of the slick adds. More...
    (Home Improvement)
    arabaca89's Picture   arabaca89    0 Comments   Comments
  • Waste of Time



    This is the email I sent to the handyman and I received a phone call from someone in the office saying they were very sorry. They also told me that I would hear from the comapny owner. It has been 3 weeks and I have not heard from them and I have a sneaky suspicion that I will not. "I had an appointment set with you on June 30th. My estimated service time was for 6 hours with an appointment at 8am. The handyman was a twenty minutes late but he did call to let me know that would be the case. The handyman sent my wife to the hardware store three times throughout the day, one of... More...
    (Repair Services)
    jsocha's Picture   jsocha    0 Comments   Comments
  • Damage to propriety



    Mr. Handyman not very handy. I had a large branch come down in my yard from my neighbor’s tree. I told the neighbor she should take care of the branch. She called Mr. Handyman. They showed up and proceeded to take the branch down. Not knowing what he was doing, the main part of the branch fell against my Gutter Helmet and damaged it. The Mr. Handyman employee claims the main branch was up against my house when he got on the job. I have pictures proving the main branch was not against my house and the Gutter Helmet was not damaged before he arrived. I also have many witnesses... More...
    (Home Improvement)
  • Damage to my property



    Mr. Handyman not very handy. I had a large branch come down in my yard from my neighbor’s tree. I told the neighbor she should take care of the branch. She called Mr. Handyman. They showed up and proceeded to take the branch down. Not knowing what he was doing, the main part of the branch fell against my Gutter Helmet and damaged it. The Mr. Handyman employee claims the main branch was up against my house when he got on the job. I have pictures proving the main branch was not against my house and the Gutter Helmet was not damaged before he arrived. I also have many witnesses... More...
    (Home Improvement)
    caseyboy101's Picture   caseyboy101    1 Comments   Comments
  • Price?



    Hole in my kitchen ceiling from leak. Used Mr. Handyman last year for this repair charged reasonable price by very capable technician and receptionist was very helpful. Had same problem again with same leak had to fix same hole was charged triple the price what took 1 hr now took 2 hrs. Tech was assigned from different franchise. Will never use them again. More...
    (Home Improvement)
    overpriced's Picture   overpriced    0 Comments   Comments
  • Suburbanhandyman.com is useless



    We hired the Suburban Handy Man (suburbanhandyman.com) in Edison, NJ to replace a sump pump. He demanded half the money up-front which I gladly paid. He disappeared without testing the sump pump, which doesn't work. My phone calls were unanswered, my emails were ignored. On top of this, the suburban man was - Inflexible in terms of scheduling - Did not explain what he did or what could not be done - Disappeared without letting us know that he was leaving More...
    (Home Improvement)
    jagrut's Picture   jagrut    1 Comments   Comments
  • Rip Off!



    I used Mr. Handyman in Murphy, Texas. They came out saw that I needed a piece of wood, went to the store for an hour and that cost me $90 for a store visit 5 minutes away. They did forty five minutes of work and then waited three hours for the paint to dry before finishing. Those three hours of waiting cost me an additional $270. What a joke. What a crooked company. Total bill for forty-five real work minutes, $490. Repair was lousy. More...
    (Home Improvement)
    keaneideas's Picture   keaneideas    0 Comments   Comments
  • Consumer



    I used Mr. Handyman services on 04/16/10 in Central MD. and was charged $350.00 to fix a shutter and install a kitchen faucet that the technician broke. I personally would never use their poor overcharged services again and would advise any consumer to go elsewhere. The technician told me that when I got the replacement faucet that he broke they would return and re-install at no charge. When I called them I was told a different story and was told I would be charged the full hourly rate for the technician to return to re-install my faucet that he broke. What a joke and consumers... More...
    (Home Improvement)
    Jake603's Picture   Jake603    2 Comments   Comments
  • Handyman



    Never use them. They gave a verbal quote and tried to charge me twice as much. Had them do a drywall job from start to finish with painting. Said we didn't know baseboards were involved almost all finished houses in so cal have baseboards. I would never use them again. Extremely unprofessional technician. Most of the time sitting out in his truck. Used all my bathrooms and clogged up the toilet. What a loser and what an unprofessional company. Never again! More...
    (Home Improvement)
    112876's Picture   112876    1 Comments   Comments
  • DO NOT USE THEM!



    What a rip off ! I contacted Mike Symonds of Carlisle MA for replacing some rotted trim work. His technician, Rich, gave me an estimate of 3.5 to 4 hours (on the back of a Mr Handyman flyer). They took 3 visits to complete the work as the technician failed to buy the correct size trim boards. He blamed that on the trim being different widths. Maybe, he should have measured all the trim before arriving to do the work! He also showed up unexpectedly on the 2nd visit while no one was home and then said he could not finish the job since the garage door was not open! Scheduling would have... More...
    (Real Estate, Brokers, Mortgages)
    dpimm's Picture   dpimm    1 Comments   Comments
  • Gary Goldner



    DO NOT HIRE ThIS CONTRACTOR! I hired him to paint my house and build a fence along one property line. He gave me a verbal bid of $2500 then tried to collect over $5,000 from me. He took me to small claims court when I refused to pay. He left the North side of my house exposed to the elements all winter, scraped but not primed nor painted. He also left gaping holes in rotten window trim and never secured it for the winter. I ended up finishing the work myself, including going back and adding screws to the fence pickets that he had only air nailed in. This man says he is insured and licensed... More...
    (Real Estate, Brokers, Mortgages)
    mplsirishgirl's Picture   mplsirishgirl    0 Comments   Comments
  • Horrible!



    The guy that worked on my project didn't have the experience or the patience to do the work. Where do they get these clowns from...they look like McDonald's employees all dressed up in stupid looking uniforms and act like they never graduated high school. I'll never, ever use them again. Oh, and they are the most expensive out there...I guss they spend too much on the uniforms. More...
    (Real Estate, Brokers, Mortgages)
    gmoney's Picture   gmoney    0 Comments   Comments
  • Mr. Handyman great job Don



    I had called Mr.handyman for a estimate to have some dry rot repaired.When Don had looked at what I needed done,he told me that he needed to go to to his truck to write an estimate and he would be back in 5 minutes. He came back and had written everything down and explained it all and the estimate in dollar amount. An appointment was made through his office. He arrived on time and started the job, He kept me informed on all details and what he was doing. When he finished the job he again explained all he had done. I think he did a great job! And all my friends know what a great job he did... More...
    (Real Estate, Brokers, Mortgages)
    daisys's Picture   daisys    1 Comments   Comments
  • Not Happy



    Mr. Handyman Sales Manager (Robert) came out to look at our job on Monday night, told us: 1) "I guarantee an estimate within 24 hours" and 2) "There is no money paid until the job is done". On Wednesday (48 hrs later) he called with an estimate and said that 50% downpayment is "normal". We were arranging for a loan with the credit union and wouldn't have the money until after work on Friday, so he agreed to come to the house on Monday (Memorial Day - a day off for my husband and I) morning at 9am. No word from him by 10am, so called his cell and left a... More...
    (Real Estate, Brokers, Mortgages)
    jlaw's Picture   jlaw    2 Comments   Comments

Mr. Handyman Reviews By Product


Mr. Handyman Comments


Faithshattered says: (2 years ago)
 0
Mr. Handyman of Greater Cypress came here to perform a list of small tasks that I was told would be done in a day. THe employee who came here spent most of his time analyzing why the ceiling fan light and kitchen light did not work and trying to remove a deadbolt that he was supposed to try and clean first. I was charged for 6.5 hours or $518.80 for the time he spent shopping and to do small things that took no time at all , such as replacing the flapper on the toilet. He walked off the job with wires hanging out of the ceiling fan and the kitchen light, and scratches on the door from his failed attempt to remove the deadbolt. The owner, Steve, has thus far refused to speak with me.



sandyker says: (3 years ago)
 0
I used Mr. Handyman of Hopewell, Virginia and was very satisfied with the work. The electrician was professional and on time. I thought the initial price was a little high, but I guess you get what you pay for! He did courteously perform an additional small task at my request for a reasonable price. I recommend them.



genejohnson says: (4 years ago)
 -1
I own and operate Mr. Handyman of Louisville. It appears that the old saying is true. Make someone happy and they tell a couple of friends. Make someone unhappy and they shout it to everyone.

1. Suburban Handyman is not part of our franchise.
2. Every owner that I know is always concerned about resolving issues. It is impossible to own a business and not have issues.



inswohil says: (4 years ago)
 0
for users out there looking into mr. handyman vermont be aware that mr. handyman in vermont is it's own entity meaning vermont is the only place that (the mr. handyman franchise) does not have licensing rights, so when looking into this please take tha into consideration in southern vermont and new hampshire, have always had a good experience with mr. handyman here possibly because he is not apart of the fanchise, very personalble and courtious I would recommmend there service to anyone looking for lawn care tree service and property managment, thanks mr. handyman you've been a pleasure to work with.



MAT1234 says: (4 years ago)
 0
I think Mr. handyman is a franchise. Memorial Mr.Handyman was GREAT! They were on time, and I was very pleased with the work. They installed french doors on my patio. I RECOMMEND HOUSTON MEMORIAL MR.HANDYMAN.




Post a comment for Mr. Handyman

login with Facebook and share your reviews

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team